Support
Need help? We're here for you. Find answers below or reach out directly.
Contact Us
App Support
Having trouble logging in?
Make sure you're using the same email you registered with. If you forgot your password, use the "Forgot Password" link on the login screen. If issues persist, contact us at the email above.
App not loading or crashing?
Try closing and reopening the app. Make sure you have the latest version installed from the App Store. If the problem continues, email us with your device model and iOS version.
Classifieds or marketplace issues?
If you encounter inappropriate content or have a dispute with another member, contact us immediately. We review all reports and take action to maintain a safe community.
Training or class booking issues?
For questions about class registrations, payments, or refunds, please email us with your booking details and we'll help resolve it.
Membership
How do I become a member?
Submit an application through our website or app. Applications are reviewed by our team and you'll be notified once approved.
How do I cancel my membership?
Email us at info@koshergunclub.com and we'll process your cancellation.
Report a Problem
If you encounter inappropriate content, a safety concern, or need to report a user, email us at info@koshergunclub.com with details. We take all reports seriously and will respond promptly.